Return & Refund Policy

Effective Date: [01/11/2025]

At Webprinterhub, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help. Please review our Return & Refund Policy below for details on how to initiate a return, eligibility requirements, and processing timelines.

1. Return Eligibility

You may return most new, unopened items within 30 days of delivery for a full refund. To qualify for a return, items must meet the following conditions:

  • The item is unused and in its original packaging

  • All accessories, manuals, and components are included

  • The product is not a custom or special-order item

  • You have proof of purchase (e.g., order confirmation or receipt)

We reserve the right to deny any return that does not meet these criteria.

2. Non-Returnable Items

Certain items are not eligible for return, including:

  • Opened software or digital downloads

  • Customized or special-order products

  • Items marked as “Final Sale” or “Non-Returnable”

  • Products that show signs of use, damage, or tampering

3. Return Process

To initiate a return, please follow these steps:

  1. Contact Us at support@webprinterhub.com with your order number and reason for the return.

  2. We will respond with return instructions, including a Return Authorization (RA) number if the item qualifies.

  3. Ship the item back to the address provided in our response. Customers are responsible for return shipping costs unless the return is due to our error (e.g., wrong item sent or defective product).

4. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be issued to your original method of payment within 5–10 business days.

  • Shipping charges (if applicable) are non-refundable unless the return is due to a shipping error or defective item.

  • If the item is returned damaged or incomplete, a partial refund may apply.

5. Exchanges

We only replace items if they are defective or damaged upon arrival. If you need to exchange a product for the same item, contact us at support@webprinterhub.com for further instructions.

6. Cancellations

If you need to cancel an order, please contact us immediately. Orders can only be canceled before they have been shipped. Once an order has been dispatched, the standard return process applies.

7. Contact Us

For any return or refund-related questions, don’t hesitate to reach out:

Webprinterhub
Email: support@webprinterhub.com
Phone: +1 (978)- 755-1289
Website: www.webprinterhub.com